Service Training Instructor

3 weeks ago


Renton, Washington, United States PACCAR Full time

Job Summary

PACCAR is seeking a highly skilled Service Training Instructor to join our team. As a technical expert, you will be responsible for creating and delivering training materials and presentations to dealership and customer service technicians.

Key Responsibilities

  • Develop and maintain technical service training materials and training aids in electronic and other formats
  • Present assigned classroom sessions to dealership and customer service technicians in both classroom and virtual settings
  • Coordinate with Field Service, Dealers, and Kenworth management to identify training needs for new and existing products
  • Collaborate with other departments to design classroom support materials and training aids
  • Prepare cost estimates for the production of classroom support materials and training aids
  • Explore and evaluate alternative media for classroom and virtual training venues

Requirements

  • Bachelor's degree in Engineering, Automotive, or Diesel Technology
  • Preference for Battery Electric Vehicle (BEV) certifications or Automotive OEM certifications
  • Strong presentation skills and ability to work independently
  • 4+ years of previous full-time work experience in the commercial truck industry
  • Previous experience in dealership service or service management is strongly preferred
  • Demonstrated knowledge of heavy-duty truck products and manufacturing processes
  • Ability to manage large, complex projects and communicate effectively with colleagues and stakeholders

Benefits

  • Competitive salary range: $84,000-$131,700 annually
  • Full range of benefit options, including 401k, pension plan, paid time off, and tuition reimbursement
  • Opportunities for growth and development in a global Fortune 500 company

About PACCAR

PACCAR is a global leader in the commercial vehicle industry, with a commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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