Data Center Technician

4 weeks ago

Ashburn, Virginia, United States EdgeTS Full time
Job Summary

EdgeTS is seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician (Night Shift), you will be responsible for providing technical support for our data center and equipment to ensure continuous availability.

Key Responsibilities:

  • Network installation and maintenance, including rack and stack, cabling, and parts replacement
  • Server installation and maintenance, including rack and stack, HDD, memory, CPU, RAID batteries, and NICs
  • Data Center staging, deployment, and logistics/asset management support
  • Site builds and refreshes, meeting current quality standards
  • Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
  • Extensive enterprise cable installation experience and industry cabling standards
  • Ability to provide adequate fiber and copper cable testing with minimal supervision
  • Ability to terminate Cat 6 cabling
  • Create/update/maintain rack elevations within a DCIM application (Nlyte)
  • Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
  • Troubleshoot and escalate incidents and problems
  • Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria
  • Provide status reports on active or resolved issues
  • Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations
  • Experience with out-of-band management/KVM system (DSVIEW)
  • Experience with power distribution units (PDUs), load management
  • Familiar with NEMA and IEC power connectors
  • Familiar with Data Center containment solutions
  • Work with others to update and document procedures
  • Write, and maintain, detailed site reference documentation
  • Cognizant of Data Center Safety Standards
  • Lift equipment weighing 50 lbs.
  • Perform other tasks or duties as assigned or based on need

Qualifications:

  • Intermediate Data Center/IT Operations experience
  • Software and hardware tools utilized to perform day-to-day Data Center functions
  • Knowledge of LAN/WAN topologies, protocols, and standards
  • Must exhibit excellent communication and grammatical skills
  • Demonstrated analytical and problem-solving skills
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Ability to work independently and as part of a team
  • Ability to work under pressure (urgent problems, deadlines, changing priorities)
  • Familiar with network cabling (types, distance limitations, testing, connectors, handling)
  • Familiar with electrical and optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
  • Familiar with server hardware and components
  • Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
  • Familiar with datacenter design in relation to heat dissipation and air flow
  • Meticulous and obsessive about organized cabling
  • Detail-oriented and organized

Desired Qualifications:

  • Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
  • Experience and technical training in WAN/LAN communications, including experience installing, basic configuring, and maintaining Cisco routers and switches
  • Experience in presenting technical solutions and/or recommendations
  • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
  • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
  • Advanced skill in diagnosing and troubleshooting issues
  • Advanced research, analytical, and problem-solving skills
  • Knowledge of Navy Federal operations

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