Data Center Operations Specialist
2 days ago
ALTA IT Services is seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for providing technical support for our data center and equipment to ensure continuous availability.
Key Responsibilities:- Network installation and maintenance, including rack and stack, cabling, and parts replacement
- Server installation and maintenance, including rack and stack, HDD, memory, CPU, RAID batteries, and NICs
- Data Center staging, deployment, and logistics/asset management support
- Site builds and refreshes, meeting current quality standards
- Data Center hardware break/fix/move/add/change, component replacement, and hardware troubleshooting
- Extensive enterprise cable installation experience and industry cabling standards
- Ability to provide adequate fiber and copper cable testing with minimal supervision
- Ability to terminate Cat 6 cabling
- Create, update, and maintain rack elevations within a DCIM application
- Maintain inventory control and documentation on systems and components
- Troubleshoot and escalate incidents and problems
- Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance
- Provide status reports on active or resolved issues
- Maintain, configure, and perform preventative maintenance to various network and data center equipment
- Experience with out-of-band management/KVM system and power distribution units (PDUs)
- Familiarity with NEMA and IEC power connectors and Data Center containment solutions
- Work with others to update and document procedures
- Write and maintain detailed site reference documentation
- Cognizant of Data Center Safety Standards
- Intermediate Data Center/IT Operations experience
- Software and hardware tools utilized to perform day-to-day Data Center functions
- Knowledge of LAN/WAN topologies, protocols, and standards
- Excellent communication and grammatical skills
- Demonstrated analytical and problem-solving skills
- Ability to work in an environment that operates 24/7 and participate in on-call rotation
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Familiarity with network cabling, electrical and optical transceivers, and server hardware
- Familiarity with electrical standards, connector types, and power budget calculations
- Meticulous and obsessive about organized cabling
- Detail-oriented and organized
- Bachelor's degree in Information Technology or equivalent combination of training, education, and experience
- Experience and technical training in WAN/LAN communications, including experience installing, configuring, and maintaining Cisco routers and switches
- Experience in presenting technical solutions and/or recommendations
- Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
- Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
- Advanced skill in diagnosing and troubleshooting issues
- Advanced research, analytical, and problem-solving skills
- Knowledge of the organization's operations
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