Data Center Operations Specialist

2 days ago


Ashburn, Virginia, United States ALTA IT Services Full time
Data Center Technician Job Description

ALTA IT Services is seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for providing technical support for our data center and equipment to ensure continuous availability.

Key Responsibilities:
  • Network installation and maintenance, including rack and stack, cabling, and parts replacement
  • Server installation and maintenance, including rack and stack, HDD, memory, CPU, RAID batteries, and NICs
  • Data Center staging, deployment, and logistics/asset management support
  • Site builds and refreshes, meeting current quality standards
  • Data Center hardware break/fix/move/add/change, component replacement, and hardware troubleshooting
  • Extensive enterprise cable installation experience and industry cabling standards
  • Ability to provide adequate fiber and copper cable testing with minimal supervision
  • Ability to terminate Cat 6 cabling
  • Create, update, and maintain rack elevations within a DCIM application
  • Maintain inventory control and documentation on systems and components
  • Troubleshoot and escalate incidents and problems
  • Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance
  • Provide status reports on active or resolved issues
  • Maintain, configure, and perform preventative maintenance to various network and data center equipment
  • Experience with out-of-band management/KVM system and power distribution units (PDUs)
  • Familiarity with NEMA and IEC power connectors and Data Center containment solutions
  • Work with others to update and document procedures
  • Write and maintain detailed site reference documentation
  • Cognizant of Data Center Safety Standards
Qualifications:
  • Intermediate Data Center/IT Operations experience
  • Software and hardware tools utilized to perform day-to-day Data Center functions
  • Knowledge of LAN/WAN topologies, protocols, and standards
  • Excellent communication and grammatical skills
  • Demonstrated analytical and problem-solving skills
  • Ability to work in an environment that operates 24/7 and participate in on-call rotation
  • Ability to work independently and as part of a team
  • Ability to work under pressure and meet deadlines
  • Familiarity with network cabling, electrical and optical transceivers, and server hardware
  • Familiarity with electrical standards, connector types, and power budget calculations
  • Meticulous and obsessive about organized cabling
  • Detail-oriented and organized
Desired Qualifications:
  • Bachelor's degree in Information Technology or equivalent combination of training, education, and experience
  • Experience and technical training in WAN/LAN communications, including experience installing, configuring, and maintaining Cisco routers and switches
  • Experience in presenting technical solutions and/or recommendations
  • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
  • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
  • Advanced skill in diagnosing and troubleshooting issues
  • Advanced research, analytical, and problem-solving skills
  • Knowledge of the organization's operations


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