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Restaurant Operations Manager

2 months ago

Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at JW Marriott Grand Rapids. As a Restaurant Manager, you will be responsible for leading the daily operations of our restaurant, ensuring exceptional guest service, and maintaining high standards of quality and hospitality.

Key Responsibilities
  • Plan and manage the restaurant, bar, and private dining areas to achieve customer satisfaction, quality service, and financial goals.
  • Lead and motivate a team of staff to provide exceptional service and maintain a positive work environment.
  • Implement company programs and manage operations to ensure compliance with SOPs, safety regulations, and federal, state, and local laws.
  • Forecast, implement, monitor, control, and report on restaurant budgets and their components to maximize revenue and minimize expenses.
  • Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
Requirements
  • Previous F&B management experience with a proven track record of success.
  • Excellent people skills, communication skills, and organizational skills.
  • Knowledgeable in wine service and fine dining service standards.
  • Upbeat, positive, can-do attitude and ability to lead and motivate people.
  • Ability to work long hours and varied shifts in a fast-paced environment.
What We Offer

We offer a competitive salary, benefits package, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.