Customer Service Representative
3 weeks ago
Front Desk Attendant
About the Role:
As a Front Desk Attendant at Malibu Jacks, you will be responsible for providing exceptional customer service to our guests. This includes handling money transactions, maintaining a clean and organized front desk area, and assisting guests with redeeming their tickets for prizes.
Key Responsibilities:
• Handle cash transactions and maintain accurate records
• Maintain a safe and clean front desk area, including restocking redemption area as needed
• Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner
• Assist guests with redeeming their tickets for prizes, ensuring a smooth and enjoyable experience
• Communicate daily with team members to ensure seamless operations
Requirements:
• Maintain a safety-focused and customer-centric attitude at all times
• Possess excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing situations
• High school diploma or equivalent required
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