Senior Technical Writer
2 weeks ago
We are seeking a highly skilled Senior Technical Writer to join our team at Insight Global. As a key member of our documentation team, you will be responsible for creating high-quality technical documentation, presentations, and multimedia content for our customers.
Your primary focus will be on building learning content in support of our Technical Documentation and Training departments. You will conduct interviews and demonstrations to gather required information or procedures, and utilize our defined review process to produce and maintain accurate documents/multimedia for customers following our Technical Documentation Style Guides.
This role requires strong technical writing skills, as well as the ability to interact with business and technical teams across the organization, as well as directly with customers. Up to 15% travel may be required.
Key Responsibilities- Develop and maintain high-quality technical documentation, presentations, and multimedia content
- Build learning content in support of Technical Documentation and Training departments
- Conduct interviews and demonstrations to gather required information or procedures
- Utilize defined review process to produce and maintain accurate documents/multimedia
- Interact with business and technical teams across the organization, as well as directly with customers
- Professional experience with technical writing, MS Office products, and desktop publishing applications
- Strong technical writing skills, with ability to produce documents such as end user guides, help systems, quick reference cards, reference manuals, and functional specifications
- Creative, organized, and quick learner with a passion for technical writing
- Experience with Hyperproof and mentoring/leadership skills a plus
We offer a competitive salary, 5% bonus, and a comprehensive benefits package. If you are a motivated and experienced technical writer looking for a new challenge, please submit your application.
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Senior Technical Writer
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