Customer Experience Coordinator
2 days ago
We are looking for a highly skilled and customer-focused Retail Specialist to join our team at Rad Power Bikes Inc. in St Petersburg. As a key member of our showroom staff, you will be responsible for providing exceptional customer service, answering questions, and ensuring a seamless shopping experience for our clients.
About the Company
Rad Power Bikes Inc. is a leading manufacturer of high-quality e-bikes, offering a wide range of products that cater to different needs and preferences. Our company is committed to innovation, sustainability, and customer satisfaction, and we are seeking like-minded individuals to join our team.
Salary & Benefits
The salary for this role is approximately $16.83 per hour, with opportunities for bonuses and commissions based on performance. In addition to a competitive hourly rate, we offer a range of benefits, including opportunities for professional growth and development, a dynamic work environment, and a chance to work with a leading brand in the e-bike industry.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and addressing any concerns they may have
- Work collaboratively with the sales team to achieve sales targets and drive business growth
- Maintain accurate records of customer interactions and sales activity
- Collaborate with the retail team to ensure that the showroom is well-organized and visually appealing
Requirements
- 1+ years of experience working in a retail environment, preferably in a showroom setting
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong knowledge of bicycle products and features, including e-bikes and accessories
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously
What We Offer
- Competitive hourly rate ($16.83)
- Opportunities for professional growth and development
- Dynamic work environment with a leading brand in the e-bike industry
- Collaborative and supportive team culture
- Discounts on Rad Power Bikes products and services
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