Clinical Assistant Professional

17 hours ago


Chattanooga, Tennessee, United States Global Channel Management Full time
About the Clinical Assistant Role

Clinical Assistants play a vital role in supporting our healthcare team at Global Channel Management. We are seeking a highly motivated and organized individual to join our team.

Key Responsibilities:

  • Support the clinical team in disease prevention and benefit education initiatives
  • Conduct educational telephone calls to advise members on available benefits, services, and programs
  • Complete health needs assessments and refer members to population health management programs as needed
  • Manage system work queues to identify members with gaps in care and assign them to the clinical team for outreach and intervention
  • Facilitate research and analysis of inquiries and complaints related to processes and designations

Requirements:

  • 1 year of experience in a customer service support role
  • Possible COVID-19 vaccine mandate
  • Proficient interpersonal and organizational skills
  • Ability to work independently with minimal supervision or function in a team environment
  • Knowledge of medical terminology and healthcare environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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