Cable Network Installation Specialist
1 week ago
At TDS Cable Operations, we are seeking an experienced and skilled Broadband Technician III to join our team. This is a rewarding career opportunity that requires technical expertise and excellent customer service skills.
About the RoleThe successful candidate will be responsible for performing complex installations of cable wiring (interior and exterior) and hardware from the tap to the customer's equipment. This may include subject matter expertise related to RF distribution of signals, as well as system architecture, design principles, and HFC architecture.
In this role, you will also be responsible for connecting new customers, upgrading services, downgrading services, relocating equipment, and installing additional outlets, fiber connections, hardline cutovers, and removing equipment.
You will work closely with internal teams to ensure seamless execution of services and resolve any issues promptly. Your excellent communication and interpersonal skills will enable you to interact effectively with customers, providing top-notch service and resolving their concerns.
Key Responsibilities- Perform complex installations of cable wiring and hardware from the tap to the customer's equipment.
- Install, upgrade, downgrade, relocate equipment, and connect/disconnect services as needed.
- Work closely with internal teams to ensure seamless execution of services.
- Interact with customers to provide top-notch service and resolve their concerns.
To be considered for this role, you must have at least 2+ years of technical telecommunications experience or current/prior military service with honorable discharge. Additionally, you should have 1+ year of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training.
You should also have a valid driver's license and be willing to work in a fast-paced environment. The ability to lift up to 50 pounds and occasional travel are also required.
BenefitsWe offer a competitive salary range of $27.07/Hr - $40.61/Hr, commensurate with experience. Our benefits package includes medical, dental, vision, life insurance, a 401(k) plan, paid time off, sick leave, seven paid national holidays, one floating holiday, paid parental leave, Short Term Disability, Long Term Disability coverage, and Education Assistance.
About TDS Cable OperationsTDS Cable Operations is a leading provider of cable TV, broadband internet, and phone services in multiple states across the US. We value diversity, inclusion, and equal employment opportunities, ensuring all qualified applicants receive consideration without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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