Administrative Support Professional
4 weeks ago
We are seeking a highly skilled Administrative Support Professional to join our team at Insight Global in Lansing, MI. This role involves providing top-notch customer service while performing various administrative tasks.
Job Summary:
- Deliver exceptional customer service in a fast-paced environment
- Maintain accurate records and update vehicle information
- Communicate effectively with clients via phone and in person
- Foster positive relationships with clients and colleagues
- Process payments and organize documents
Responsibilities:
- Receive and process payments in a timely manner
- Update vehicle notes in our system accurately
- Answer multi-line telephone calls professionally and efficiently
- Interact with clients in a friendly and professional manner
- Contact clients for vehicle pick-up information
- File documents according to established criteria
Requirements:
- 1-2 years of experience in office customer service
- High School diploma or equivalent
- Excellent customer service skills and attitude
- Strong written and verbal communication skills
- Proficiency with office equipment and technology
- Demonstrated attention to detail and problem-solving abilities
- Computer skills - MS Suite
- Typing speed 45WPM
Benefits:
- Medical, dental, and vision insurance
- HSA, FSA, and DCFSA account options
- 401k retirement plan with employer matching
- Paid sick leave and/or other paid time off as provided by applicable law
Estimated Salary: $42,000 - $55,000 per year
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