Operations Director

1 month ago


Alpharetta, Georgia, United States Crunch Fitness - CR Holdings Full time
Job Overview

Crunch Fitness is seeking a highly motivated and organized Operations Manager to lead the front desk team and ensure exceptional customer service. The ideal candidate will have a passion for health and fitness, excellent communication skills, and the ability to motivate and train staff.

Key Responsibilities:

  • Manage and oversee the front desk staff to ensure seamless customer service
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with the management team to achieve business objectives
  • Recruit, train, and develop front desk staff to meet business needs

Requirements:

  • 2+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to motivate and train staff
  • Strong organizational and time management skills
  • Proficiency in computer software and systems

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Free Crunch Fitness membership
  • Discounted personal training sessions


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