Operations Director
1 month ago
Crunch Fitness is seeking a highly motivated and organized Operations Manager to lead the front desk team and ensure exceptional customer service. The ideal candidate will have a passion for health and fitness, excellent communication skills, and the ability to motivate and train staff.
Key Responsibilities:
- Manage and oversee the front desk staff to ensure seamless customer service
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with the management team to achieve business objectives
- Recruit, train, and develop front desk staff to meet business needs
Requirements:
- 2+ years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to motivate and train staff
- Strong organizational and time management skills
- Proficiency in computer software and systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Free Crunch Fitness membership
- Discounted personal training sessions
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