Patient Services Associate

7 days ago

Bradenton, Florida, United States MAXhealth Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Representative to join our team at MAXhealth. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Assist patients with check-in and check-out processes, including collecting co-payments and scheduling appointments.
  • Provide excellent customer service and maintain a positive and welcoming environment for patients and visitors.
  • Manage and maintain accurate and up-to-date patient records and files.
  • Answer and direct phone calls, and respond to patient inquiries in a timely and professional manner.
  • Collaborate with the healthcare team to ensure seamless communication and coordination of patient care.
Requirements
  • Strong interpersonal and communication skills, with the ability to work effectively with patients, staff, and healthcare providers.
  • Knowledge of computer software programs, including Word, Outlook, and Facility software systems.
  • Experience with EMR/EHR systems is preferred.
  • Knowledge of medical terminology is helpful.
About MAXhealth

MAXhealth is a rapidly growing medical practice with clinics spread across central and southern Florida. We are committed to providing high-quality patient-centered care and are dedicated to reinventing the relationship between patients and healthcare providers.

What We Offer
  • A competitive wage, depending on experience.
  • Fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to providing exceptional patient care and service.

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