Medical Office Professional

1 week ago


Muncie, Indiana, United States Optum Full time

Optum, a global organization that delivers care aided by technology to help millions of people live healthier lives, offers an exciting opportunity as a Patient Service Representative. With a focus on connecting people with the care, pharmacy benefits, data, and resources they need to feel their best, you will play a vital role in directly improving health outcomes.

The work environment is collaborative, with medical professionals working together in a dynamic office setting. You will be responsible for greeting patients, managing wait times, assisting with intake processes, collecting co-payments, and processing walk-in patients and visitors. Additionally, you will answer phones, schedule appointments, manage medical records, and ensure all correspondence is scanned and/or filed in a timely manner.

This role requires strong communication and organizational skills, with the ability to multitask and prioritize tasks effectively. If you are a detail-oriented individual who is passionate about providing exceptional patient service, we encourage you to apply.

What We Offer:

  • A competitive salary: $40,000 - $55,000 per year, based on location and experience
  • A comprehensive benefits package, including paid time off, medical plan options, dental, vision, life and AD&D insurance, short-term and long-term disability coverage, and a 401(k) savings plan
  • An employee stock purchase plan, education reimbursement, employee discounts, and access to voluntary benefits such as pet insurance, legal insurance, and long-term care insurance
  • A supportive and inclusive work environment, with opportunities for growth and development

We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive. As a Patient Service Representative, you will be part of a team that shares this commitment and values diversity, equity, and inclusion.



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