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Clinical Specialist

1 month ago


Quakertown, Pennsylvania, United States Visionworks Full time
About Visionworks

We're a leading provider of eye care services, dedicated to delivering exceptional patient experiences. Our team is passionate about helping customers look great and see great.

The Role

We're seeking a Clinical Specialist to join our team, responsible for ensuring the best possible journey for every patient. This role involves maintaining complete and accurate patient records, introducing patients to our optometrists, and transitioning patients from the doctor to our sales floor.

Key Responsibilities
  • Maintain patient records and conduct preliminary testing
  • Provide patient information to our optometrists
  • Transition patients to our sales floor and educate associates on patient needs
  • Execute day-to-day operational activities to support exam lane maintenance and patient experience goals
Qualifications
  • Related customer or patient experience preferred, but not necessary
  • HS diploma, GED or equivalent related job experience
What We Offer
  • Competitive benefits package, including vision coverage, paid parental leave, and 401(k) savings plan
  • Exclusive employee discounts, including vision coverage and medical, dental, and vision insurance
  • A commitment to fostering an inclusive and diverse work environment

We're an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability, or veteran status.