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Junior Clinic Administrator

2 months ago

Flowood, Mississippi, United States Massage Envy Full time

Job Summary

We are seeking a highly motivated and experienced Healthcare Team Lead to join our team at Massage Envy Flowood. As a key member of our leadership team, you will be responsible for leading the daily operations of the location, maintaining a clean and safe environment, and guiding the sales and customer service team to deliver an exceptional experience for our members and guests.

Key Responsibilities

  • Lead the way to an amazing experience by managing the daily operations of the location, maintaining a clean and safe environment, and guiding the sales and customer service team to positively resolve customer challenges.
  • Drive membership growth by promoting retail sales, partnering with the franchisee to set performance goals, and working with the team to achieve them.
  • Build a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
  • Run a tight ship by managing inventory and deposits, ensuring compliance with all labor and employment laws, and maintaining a high level of operational efficiency.
  • Create a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
  • Model the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
  • Develop positive relationships with employees, members, and guests by being approachable, transparent, and responsive to their needs.

Requirements

  • Competitive base pay plus bonuses and commissions ($12-$16/hour)
  • Medical, Vision, and Dental plans with employer contribution
  • Matching 401(k)
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • 25% off all products