Restaurant Operations Director
1 day ago
Elevate your career as a Restaurant Operations Director with Eataly North America, where you'll oversee the front of house operations across multiple restaurants.
About UsWe're the world's largest artisanal Italian food and beverage marketplace, offering an immersive culinary experience that combines high-quality products, authentic Italian cuisine, and exceptional service.
Job DescriptionThis dynamic role involves directing restaurant operations to maximize profitability while maintaining our company's mission, values, policies, quality, and guest experience standards. You will set departmental goals, lead a team of managers, and work closely with each member to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration.
Responsibilities- Organize and direct store restaurant operations to optimize profitability and enhance the guest experience.
- Develop and implement strategies to improve restaurant performance, including inventory management, employee development, and customer satisfaction.
- Collaborate with corporate and senior leaders to plan activities and achieve business objectives.
- Assist with employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations.
- Estimate food and beverage needs, requisition or purchase supplies, and receive and inspect orders to ensure they meet specifications.
- Document, investigate, and resolve employee and guest incidents.
- Bachelor's Degree in Hospitality, Business Administration, or related field.
- 6+ years of front-of-house management experience in a high-volume, fast-paced restaurant environment.
- Exceptional communication, leadership, motivational, and team-building skills.
- Demonstrated problem-solving, organizational, analytical, and business management skills.
- Advanced proficiency in Microsoft Office.
- Experience with Italian cuisine and wine is highly desirable.
A competitive salary of $95,000 - $110,000 per annum, commensurate with experience, plus comprehensive benefits, including medical, dental, vision insurance, paid time off, paid parental leave, 401K matching, bonus program, and more.
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