Clinical Administrative Assistant
2 weeks ago
Your time at work should be fulfilling and rewarding. At Catholic Health Initiatives, you'll find challenging and inspiring work every day alongside people who share your compassion. We're a faith-based health system dedicated to creating healthier, stronger communities.
ResponsibilitiesAs a Clinic Receptionist, you'll work under direct supervision to perform a variety of administrative support duties associated with the patient intake process. Your routine duties will include:
- Performing patient check-in and completing all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
- Answering phone calls and directing them appropriately.
- Scheduling appointments according to office guidelines.
- Obtaining accurate patient and insurance information, collecting copays and deductible amounts.
- Copying/scanning patient access-related hardcopy materials into the electronic medical record.
- Preparing charts for patient appointments, ensuring all necessary information is complete.
- Conducting patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
- Performing record filing and retrieval, and assisting with the filing of registration documentation in electronic medical records.
- Confirming next-day appointments and alerting patients to required documentation, including time-of-service payment details.
- Following up with patients regarding the Missed Appointment Policy and sending out appropriate communications.
- Performing other duties as assigned.
To be successful in this role, you'll need:
- A high school diploma or equivalent.
- Knowledge of insurance authorization and billing requirements.
- Strong customer service and communication skills.
- Organizational and time management skills.
- Proficient computer skills.
- Knowledge of clinic procedures and regulatory requirements.
- A strong work ethic and high level of professionalism.
- The ability to handle multiple projects simultaneously in a fast-paced environment.
$20.33/hour
Equal Opportunity EmployerCatholic Health Initiatives is an equal opportunity/affirmative action employer.
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