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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.
Key Responsibilities- Provide excellent customer service, ensuring a positive shopping experience for all customers
- Assist customers in selecting the right products and services, providing expert advice and guidance
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Build strong relationships with wholesale and retail customers, understanding their needs and preferences
- Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers as needed
- Maintain a clean and organized store environment, adhering to company standards and policies
- Participate in sales promotions and initiatives, driving sales growth and customer engagement
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of experience in a retail, customer service, or sales role
- Ability to work a flexible schedule, including evenings and weekends
- Valid driver's license and reliable transportation
- Ability to lift up to 50 pounds, with or without reasonable accommodation
As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.
