Property Field Inspection Claims Specialist

2 days ago


Crockett, California, United States State Farm Mutual Automobile Insurance Company Full time
Overview

State Farm is seeking a highly skilled Property Field Inspection Claim Specialist to join our dynamic team. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims.

This role requires a strong knowledge of property insurance policies, coverage, and claim handling practices. You will work closely with policyholders, insurance agents, and other stakeholders to gather information and resolve claims efficiently.

Responsibilities
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Requirements
  • Bachelor's degree in a related field is preferred or equivalent work experience
  • Minimum of 5 years experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
  • Strong knowledge of property insurance policies, coverage, and claim handling practices
  • Demonstrated knowledge of both residential and commercial building construction
  • Familiarity with local regulations and compliance requirements in California
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
  • Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Proficient in using claims management software and other relevant tools
What We Offer
  • A competitive Total Rewards package, including a starting salary of $73,114.48 annually and a 38:45-hour work week
  • An annual bonus based on individual and enterprise performance, potentially up to 15% of annual salary
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO), plus 5 days of Life Leave, Paid Volunteer Time, and an Annual Celebration Day
  • Industry-leading Tuition Assistance Programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program


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