Administrative Support Specialist
2 weeks ago
Job ID: 91966
Practice Supported: American Dental Partners
Category: Administrative Support
Location: Not specified
Role Summary:
As an integral part of our practice, the Office Operations Coordinator will play a crucial role in ensuring smooth front office operations.
- Be part of a collaborative team that values communication and community engagement.
- Work in a dynamic, family-friendly environment.
- Full-time position with a structured schedule.
- Competitive compensation based on experience.
- Minimum of 1 year of experience in a healthcare or dental environment.
- Experience with insurance billing and accounts receivable for at least 1 year.
- Familiarity with dental software such as Dentrix.
- Proven ability to thrive in a fast-paced, customer-focused setting.
- Quick learner with strong customer service capabilities.
- Excellent organizational and communication skills.
- Adherence to HIPAA regulations and safeguarding of patient information.
- Welcome patients warmly to create a positive first impression.
- Manage front office tasks, including phone inquiries and email correspondence.
- Utilize Dentrix for patient scheduling and record management.
- Coordinate appointments for multiple providers.
- Process insurance claims and follow up on outstanding claims.
- Handle patient payments and manage accounts receivable.
- Discuss treatment plan fees and payment options with patients.
- Collaborate with the team to implement best practices for office efficiency.
- Comprehensive benefits package including health insurance and retirement plans.
- Access to training and educational resources for professional development.
- Opportunity to work with a well-established organization with a strong industry presence.
- Ability to perform essential duties with or without reasonable accommodation.
- Prolonged periods of sitting and computer work.
- Capability to lift up to 15 pounds occasionally.
- Willingness to participate in training sessions as required.
American Dental Partners is a leading provider of dental support services, dedicated to enhancing the operational and clinical performance of dental practices. We support our affiliated practices in delivering high-quality dental care while fostering a collaborative work environment that promotes professional growth and development.
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