Quality Assurance Supervisor
4 weeks ago
We are seeking a highly skilled Quality Assurance Supervisor to join our team at Eco-Life Employment Group. This role is responsible for ensuring the highest level of quality in our customer service operations.
Key Responsibilities- Coordinate call calibration sessions to evaluate agent performance and improve customer service experience.
- Manage disputes, including identifying issues, determining resolutions, and preparing detailed synopses.
- Assemble and analyze facts to ensure consistent training processes for customer service sections.
- Collaborate with management to recommend actions to address performance and conduct issues.
- Approve time off requests to ensure adequate staffing.
- High School diploma or equivalent required.
- Minimum four years of experience in customer service and/or call-center environment.
- Minimum three years of previous relevant leadership or supervisory experience.
- Strong supervisory skills.
- Strong customer service skills with expertise in de-escalations and negotiations.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint applications.
This position requires a substantial amount of walking, some standing, and sitting in an office environment. Light lifting may be required.
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Quality Assurance Supervisor
4 weeks ago
Houston, Texas, United States NewRez LLC Full timeJob SummaryAs a Quality Assurance Supervisor at NewRez LLC, you will be responsible for overseeing the quality control and quality assurance processes within the organization. This includes working with the Compliance team to provide lead support and ensuring that all audit responses are complete, accurate, and provided in a timely manner. You will also be...
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Quality Assurance Specialist
4 weeks ago
Houston, Texas, United States TPI Staffing, Inc Full timeJob DescriptionAt TPI Staffing, Inc, we are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring quality procedures, performing in-process and final inspections, and ensuring that finished goods and products meet and exceed company standards and customer...
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Quality Assurance and Control Manager
1 month ago
Houston, Texas, United States Audubon Companies Full timeQuality Assurance and Control SupervisorAudubon Companies is seeking a highly skilled Quality Assurance and Control Supervisor to join our team in Houston, TX. As a key member of our team, you will be responsible for ensuring the highest standards of quality and compliance across our projects.Key Responsibilities:Collaborate with Project Managers to...
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Quality Assurance Manager
1 month ago
Houston, Texas, United States Proesis Bio Full timeQuality Assurance ManagerProesis Bio is a pioneering human source plasma collection platform dedicated to revolutionizing the plasma donation experience for all stakeholders. We partner with communities and donors to supply the industry with high-quality plasma necessary for treating people with rare and chronic conditions worldwide. Our mission is to create...
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Quality Assurance Manager
3 weeks ago
Houston, Texas, United States Proesis Bio Full timeAt Proesis Bio, we are dedicated to improving the plasma donation journey for all stakeholders. Our team partners with communities and donors to supply the industry with high-quality plasma necessary for treating people with rare and chronic conditions worldwide. We strive to create a collaborative and engaging culture focused on bold authenticity, intense...
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Quality Assurance Manager
1 month ago
Houston, Texas, United States Eco-Life Employment Group Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Supervisor to join our team at Eco-Life Employment Group. The successful candidate will be responsible for ensuring the quality of our customer service operations and providing support to management in achieving our quality assurance goals.Key ResponsibilitiesCoordinate call calibration sessions to...
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Quality Assurance Specialist
4 weeks ago
South Houston, Texas, United States Vu Enterprise, Inc Full timeJob DescriptionJob Title: Quality Assurance SpecialistDepartment: ProductionReports To: Quality Control ManagerJob SummaryResponsible for ensuring all produced parts comply with customer specifications using tools such as calipers, gauges, and coordinate measuring machines. Interpret, build upon, and comply with company quality assurance standards. Also,...
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Quality Assurance Manager
3 weeks ago
Houston, Texas, United States Recodeal Energy Inc Full timeQuality Control Supervisor Job DescriptionAs a Quality Control Supervisor at Recodeal Energy Inc, you will play a crucial role in ensuring the highest standards of quality across all aspects of manufacturing processes.With core skills in quality audits, control, and assurance, you will oversee quality inspections and manage quality systems to uphold...
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Quality Assurance Manager
1 month ago
Houston, Texas, United States Claudia Morrill Personnel, Inc. Full timeJob Title: Quality Assurance ManagerClaudia Morrill Personnel, Inc. is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and services by implementing and maintaining a robust quality management system.Key Responsibilities:Develop and implement...
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Quality Assurance Specialist
1 month ago
Houston, Texas, United States Healgen Scientific Limited Full timeJob OverviewHealgen Scientific Limited is seeking a highly motivated and detail-oriented Quality Assurance Associate to join our team. The successful candidate will play a critical role in ensuring the quality and compliance of our products and processes.Key ResponsibilitiesCollaborate with cross-functional teams to establish and maintain an effective...
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Quality Assurance Specialist
4 weeks ago
Houston, Texas, United States Saxon Global Full timeQuality Assurance SpecialistAt Saxon Global, we are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the quality of our products and services, with a focus on lean manufacturing, supplier quality audits, and process continuous improvement.Develop and implement quality assurance processes and...
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Quality Assurance Manager
4 weeks ago
Houston, Texas, United States SOFEC Inc Full timeJob Title: Quality Assurance ManagerSOFEC, Inc. is a leading provider of Single-Point Mooring (SPM) systems and is engaged in research and development of new and improved tanker mooring systems and associated components. We are currently seeking a Quality Assurance Manager to join our team.The Quality Assurance Manager will be responsible for directing and...
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Quality Assurance Specialist
4 weeks ago
Houston, Texas, United States Randstad Full timeJob Title: Quality Assurance SpecialistJob Summary: We are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Responsibilities:Conduct quality inspections and audits to ensure compliance with quality standardsIdentify and report any...
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Quality Assurance Inspector
4 weeks ago
Houston, Texas, United States GeoControl Systems Full timeJob DescriptionGeoControl Systems, a leading provider of innovative solutions, is seeking a highly skilled Quality Assurance Inspector to join our team. As a Quality Assurance Inspector, you will play a critical role in ensuring the quality and compliance of our products and services.Responsibilities:Conduct inspections and testing to ensure compliance with...
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Quality Assurance Specialist
4 weeks ago
Houston, Texas, United States Saxon Global Full timeQuality Assurance SpecialistAt Saxon Global, we are seeking a Quality Assurance Specialist to join our team. The ideal candidate will have experience in Lean Manufacturing, Supplier Quality Audits, and Process Continuous Improvement. Key responsibilities include:Implementing and maintaining quality systems and processesConducting supplier quality audits and...
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Quality Assurance Manager
1 month ago
Houston, Texas, United States Recodeal Energy Inc Full timeJob SummaryRecodeal Energy Inc is seeking a highly skilled Quality Assurance Manager to oversee the implementation and maintenance of quality systems across all aspects of manufacturing processes. The ideal candidate will have a strong background in quality audits, control, and assurance, with expertise in ISO 9001, 45001, and 14001.The successful candidate...
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Quality Assurance Specialist
3 weeks ago
Houston, Texas, United States destinationone Consulting Full timeAt destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are committed to building a robust data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when...
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Quality Assurance Engineer
4 weeks ago
Houston, Texas, United States Bray Architects Full timeQuality Assurance EngineerJob Summary:Bray Architects is seeking a Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our products and processes. This includes leading and supporting the maintenance of our site quality management system, analyzing data to identify areas for...
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Quality Assurance Coordinator
4 weeks ago
Houston, Texas, United States Vallourec - North America Full timeQuality Assurance CoordinatorAt Vallourec - North America, we are seeking a highly organized and detail-oriented Quality Assurance Coordinator to join our team. The successful candidate will be responsible for ensuring that all documentation meets API and customer specifications during the product release process. This includes generating material test...
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Quality Assurance Manager
1 month ago
Houston, Texas, United States Astrix Inc Full timeJob Title: Quality Assurance ManagerAstrix Inc is seeking a highly skilled Quality Assurance Manager to spearhead breakthroughs in regenerative medicine using adult, autologous Mesenchymal Stem Cells.Job Summary:The Quality Assurance Manager will provide comprehensive quality oversight and guidance throughout the end-to-end manufacturing process of cell...