Hotel Receptionist

7 days ago


Los Angeles, California, United States Compunnel Full time

Job Summary:

We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Compunnel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Greet and welcome guests, ensuring a warm and friendly first impression of our hotel.
  • Accurately process guest arrivals and departures, handling all necessary paperwork and documentation.
  • Manage and maintain accurate records of guest stays, including room assignments and special requests.
  • Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner.
  • Coordinate with housekeeping and other departments to ensure seamless guest experiences.
  • Perform a variety of administrative tasks, including data entry, filing, and photocopying.
  • Assist with special events and functions, providing exceptional service to our guests and clients.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a hotel or hospitality setting, preferably in a front desk or reception role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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