Hotel Receptionist
7 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Compunnel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities:
- Greet and welcome guests, ensuring a warm and friendly first impression of our hotel.
- Accurately process guest arrivals and departures, handling all necessary paperwork and documentation.
- Manage and maintain accurate records of guest stays, including room assignments and special requests.
- Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner.
- Coordinate with housekeeping and other departments to ensure seamless guest experiences.
- Perform a variety of administrative tasks, including data entry, filing, and photocopying.
- Assist with special events and functions, providing exceptional service to our guests and clients.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in a hotel or hospitality setting, preferably in a front desk or reception role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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