Phlebotomy Specialist

4 weeks ago

Brighton, Colorado, United States Intermountain Healthcare Full time
Job Summary:

The Phlebotomist I is a vital member of our medical team, responsible for collecting patient specimens for diagnostic testing in a professional environment. This role requires a high level of accuracy, attention to detail, and excellent communication skills.

Key Responsibilities:
  • Perform phlebotomy procedures (venipuncture, fingerstick, heelstick) according to established protocols, identifying patients using two patient identifiers and labeling specimens accurately.
  • Determine the correct priority for STAT, Routine, ASAP, etc. specimen collections, collecting and receiving specimens into the laboratory utilizing computer protocols, including processing, preparation, centrifugation, aliquot, and routing of specimens.
  • File patients' lab reports, requisition charges for the business office, and send reports to outside hospitals and clinics, posting charges and reconciling invoices as needed.
  • Investigate complex bills, research and resolve any questionable patient orders, and enter patient demographic data accurately.
  • Maintain required lab records and logs, collect statistics for reports, and perform other clerical duties as directed by the manager.
  • Perform complex specimen set-up, enter complex orders and results, pack and ship infectious materials, and communicate any special situations related to specimens or testing with all appropriate staff and management.
  • Clean and maintain equipment, centrifuges, and refrigerators, recording daily temperatures of all refrigerators in the phlebotomy areas and ordering supplies as needed.
  • Assist in the training of new associates and students, act as a receptionist, greeting patients and answering phones within the laboratory, and perform patient registration and test ordering as appropriate.
  • Document and communicate information thoroughly and accurately, utilizing equipment according to departmental guidelines and maintaining all equipment as per guidelines.
  • Maintain a neat and clean work area, dispose of waste appropriately, clean bench areas and equipment, and restock supplies as necessary.
  • Promote the mission, vision, and values of Intermountain Health and abide by service behavior standards.
  • Perform other duties as assigned.

Requirements:
  • High School Diploma or equivalent is required.
  • RPT (Registered Phlebotomy Technician) AMT or PBT (Phlebotomy Technician) ASCP certification is preferred.
  • Six (6) months of laboratory experience is preferred.

Physical Requirements:
  • Interact with patients, patients' family, patient care providers, and others requiring the ability to verbally communicate information and understand spoken information.
  • Operate computers and complex and delicate lab equipment with precision and accuracy.
  • See and read lab equipment, labels, monitors, and documents.
  • Walk while transporting phlebotomy equipment cart.
  • Remain standing for long periods of time to perform work.
  • Adjust body, including bending, to perform phlebotomy work.

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