Customer Service Representative

5 days ago


Warren, New Hampshire, United States Woodsville Guaranty Savings Bank Full time
Teller and Customer Service Representative Job Description

Woodsville Guaranty Savings Bank is seeking a highly skilled Teller and Customer Service Representative to join our team at the Lisbon Branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and offering financial solutions to our customers.

Key Responsibilities:
  • Process customer transactions, including deposits, withdrawals, and loan payments, while maintaining a high level of customer satisfaction.
  • Offer personalized financial solutions to customers, including account services, loan options, and investment products.
  • Provide accurate and timely information to customers regarding their accounts and financial services.
  • Balance cash drawers and ATMs to ensure accurate financial records.
  • Scan transactions for electronic submission and maintain accurate records.
  • Assist customers with general inquiries and resolve issues in a professional and courteous manner.
Requirements:
  • Excellent customer service skills, with the ability to handle multiple customer interactions simultaneously.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to learn and use computer-based systems, including banking software and technology.
  • Cash handling experience, with a strong attention to detail and accuracy.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
Benefits:
  • Competitive salary and benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company contribution.
  • Paid time off and 11 paid holidays.
  • Opportunities for professional growth and development, including training and education programs.

Woodsville Guaranty Savings Bank is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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