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Customer Service Representative

2 months ago

Warren, United States U-Haul Full time
Customer Service Representative Opportunity

We are seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Inspect and maintain equipment on the lot, ensuring it is in good working condition.
  • Answer customer questions and educate them on our products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and fill propane tanks.
  • Drive a forklift and perform other duties as assigned.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Part-time availability, including weekends and holidays.
  • Able to work in a fast-paced environment and be flexible with duties.
  • Mechanical knowledge and reliable transportation.
What We Offer:
  • Career stability and opportunities for advancement.
  • Competitive pay and benefits package.
  • On-the-job education and training.
  • A supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.