Strategic Community Leader

2 weeks ago


Summerville, South Carolina, United States FirstService Residential Full time
Job Overview:
As a Community Manager at FirstService Residential, you will provide visionary leadership and management direction to our clients. This role oversees the entire operation, consistently adhering to and executing the mission and vision of the Board and community. This position has oversight of all aspects related to the business and operations of the community.

Your Responsibilities:
  • Provide leadership and direction in the development of short-term and long-range plans, developing recommendations for goals and action plans to achieve Board objectives.
  • Review organization structure, job descriptions, and functions, making recommendations to the Board for any potential changes.
  • Partner with public, private, and volunteer organizations to provide community services when necessary.
  • Support the activities of various Board sub-committees.
  • Knowledge of all Community Governing documents, providing recommendations on revisions.
  • Ensure a seamless connection between the Board of Directors and committees.
  • Provide community leadership and guidance to address the needs or desires of homeowners.
  • In partnership with the Board, create and implement the annual working budget, subject to approval by the Board of Directors.
  • Monitor and report on the monthly financial position of the association.
  • Provide leadership to each meeting involving the Board of Directors, supporting agenda preparation and written and oral reports.
  • Recruit, hire, train, and supervise all community staff in accordance with the documented management plan.
  • Work closely with local emergency organizations to maintain established emergency and community evacuation plans.
  • As necessary, confer with other departments, divisions, and outside agencies, identifying and developing programs to meet community needs.
  • Assess and monitor community needs, identifying opportunities for improving service delivery methods and procedures.
  • Attend and participate in professional group meetings, staying abreast of new trends and innovations in community management and community programming.
  • Ensure on-site visibility throughout the common areas and facilities.
  • Understand all agreements for corporate implementation.
  • Ensure adherence to the master calendar, maintenance calendar, association budgets, and subsidy program.
  • Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration, and other requirements of governing institutions.
  • Perform building inspections of interior and exterior property and prepare an action plan for opportunities.
  • Ensure due diligence for the protection of client funds, property, and assets against all reasonably foreseeable contingencies or losses.
  • Regular attendance and punctuality.


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