Customer Experience Representative
3 days ago
Are you passionate about delivering exceptional customer experiences and driving business growth? As a Sales Specialist at YogaSix - Lake Oswego, you'll have the opportunity to do just that.
About UsWe're a rapidly expanding boutique yoga company committed to empowering our students to achieve their mind-body goals. Our team is dedicated to creating a welcoming and inclusive environment where everyone can thrive.
Job OverviewIn this key role, you'll support the General Manager in driving studio sales and customer service excellence. Your responsibilities will include:
- Leading the development and execution of sales strategies to drive revenue growth
- Collaborating with the GM to identify and capitalize on opportunities for growth
- Building strong relationships with Wellness Advisors and other stakeholders to drive results
- Developing and implementing effective customer engagement strategies
- Providing training and coaching to Wellness Advisors on sales and customer service best practices
As a Sales Specialist at YogaSix - Lake Oswego, you'll enjoy a competitive salary of $40,000 per year, plus commission. You'll also have full access to our state-of-the-art facility, perfect for maintaining your physical and mental well-being during and outside of work hours.
RequirementsTo succeed in this role, you should possess:
- 1+ year of retail/service sales or fitness sales experience
- Proven experience in generating and following up on leads
- Confident in generating personal sales and training Wellness Advisors in sales
- Excellent communication and interpersonal skills in person, on the telephone, and via email
- Strong customer service skills
- Ability to excel in a fast-changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgment
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
- Proficient with computers and Studio software
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