Service Delivery Representative
6 days ago
We are seeking a highly organized and detail-oriented individual to join our team at National Seating & Mobility as a Customer Service Representative. This is a full-time opportunity with an estimated salary of $22.38/hr, based on an 8-hour shift, Monday-Friday.
About National Seating & MobilityNational Seating & Mobility (NSM) has been dedicated to providing 360-degree Complex Mobility Solutions to clients across the US and Canada for years. Our team is passionate about delivering exceptional service and making a direct impact on the lives of our clients.
With over 200 locations in cities across the country, NSM is well-positioned for growth and expansion, offering opportunities for our employees to learn and grow with us.
About the PositionAs a Customer Service Representative, you will be responsible for managing phone requests and inquiries, ordering supplies, and assisting with work orders. You will also play a key role in exemplifying our HEARTS values through communication with branch leaderships, RTS, Technicians, and other office support personnel.
Key Responsibilities:- Answer phone calls and respond to requests in a timely and professional manner.
- Manage orders and coordinate with branch staff, clients, clinicians, and care givers.
- Assist with work order completion, verifying client information and eligibility for funding.
To succeed in this role, you will need:
- High School Diploma or equivalent
- Excellent communication and computer skills
- Strong organizational and customer service skills
We offer a competitive benefits package, including paid time off, company-paid holidays, health insurance, and more.
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