Service Coordinator

3 weeks ago


Shelburne Falls, Massachusetts, United States Pathways Vermont Full time
Job Summary

We are seeking a highly skilled and compassionate Service Coordinator to join our Assertive Community Treatment (ACT) team at Pathways Vermont. As a key member of our interdisciplinary team, you will provide flexible and community-based services to individuals experiencing mental health challenges, histories of homelessness, and substance use issues.

Key Responsibilities
  • Build and maintain relationships with clients, providing service from a client-centered, harm reduction, and strengths-based approach.
  • Provide one-to-one support and counseling on life skills, housing concerns, and health maintenance, including medication support, housekeeping, and budgeting assistance.
  • Assist clients in navigating the housing path, including viewing units, assistance with moving in, and life skill development.
  • Coordinate and monitor referrals to community services, advocate for client participation, and manage contacts with outside agencies.
  • Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary.
Requirements
  • Ability to work within a Housing First, client-centered, harm reduction framework.
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations.
  • Good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs of food, clothing, shelter, and advocacy.
  • Excellent independent problem-solving skills and demonstrated ability to intuitively approach challenging situations.
  • Valid driver's license, reliable personal vehicle available for work purposes, and current automobile insurance required.
  • Willingness to self-reflect, learn, and practice new ways of being in relationships.
Benefits
  • Competitive hourly wage ($20-$21) with up to 8.5% increase available after 1 year employment.
  • $3000 hiring bonus available.
  • Medical, dental, and vision insurance.
  • Long-term disability and life insurance.
  • Paid time off (210 hours per year to start).
  • 9 paid holidays annually.
  • 403(b) retirement savings plan.
  • Employee assistance program.
  • Employee wellness reimbursement program.
  • Longevity recognition rewards.
About Pathways Vermont

Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work. We are an equal opportunity employer and welcome applications from a diverse range of candidates, including individuals with military experience, individuals with disabilities, and people of color.


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