Closing Processor

5 days ago


Durango, Colorado, United States Land Title Full time
About the Role

The Closing Processor plays a vital role in supporting the overall business strategy of Land Title by assisting in the preparation of settlement statements and obtaining clear title. This position provides file processing, pre-typing, disbursing, and recording in support of the closing process.

Key Responsibilities
  • Model and Hold Others Accountable: Model and hold others accountable to the Land Title culture and act as a coach and mentor to others in the organization.
  • Maintain Customer Relationships: Maintain customer relationships and answer customer inquiries in a timely and accurate manner.
  • Coordinate Daily Closing Activity: Coordinate daily closing activity to fulfill team responsibility of exceeding customer closing expectations.
  • Obtain Clear Title: Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues.
  • Prepare Settlement Statements: Assist in the preparation of preliminary settlement statements and real estate documents.
  • Prepare Closing Documents: Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order.
  • Disburse Funds and Documents: Disburse funds and documents according to instructions from mortgage company, payoff lender, title, and other appropriate parties.
  • Record Documents: Proof record documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency.
  • Perform Notarial Duties: Perform notarial duties by following the National Notary Association Guidelines.
  • Coordinate Customer Closing Experience: Coordinate customer closing experience; guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment area, and lobby.
  • Provide Administrative Assistance: Provide administrative assistance in document distribution, typing reports and memos, maintaining computer-based and paper files, order and maintenance of office supplies, and performing other clerical tasks.
  • Participate in Department Marketing Activities: Participate in department marketing activities which may include attending after-hours functions as requested or required.
Success Factors
  • Excellent Written and Verbal Communication Skills
  • Exceptional Interpersonal and Customer Service Skills
  • Ability to Maintain High Level of Confidentiality
  • Excellent Organizational Skills
  • Highly Detail-Oriented
Education and Experience
  • High School Diploma or Equivalent Required
  • Ability to Obtain Colorado Notary
  • Customer Service Experience Strongly Preferred
  • Proficiency with Email, Microsoft Office Suite, and Internet
Working Conditions
  • Prolonged Periods of Sitting at a Desk and Working on a Computer
  • Must be Able to Lift up to 15 Pounds at Times
Compensation
  • The Pay for this Position Starts at $44,100 Annually and Increases as Incumbent Moves through Training and Licensing Program
  • In Accordance with Colorado State Law, this Position is Non-Exempt and all Overtime will be Paid at Time and a Half
  • There is Potential for an Annual Employee Profit-Sharing Bonus based upon Company Performance

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