Mortgage Loan Assistant III

1 month ago

Durango, United States Bank of the San Juans Full time

About the Role:

We are currently looking for a Mortgage Loan Assistant who will assist with setting up loan applications upon receipt, orders related documents for real estate loans. Acts as liaison with the processor/originator, realtors, brokers, customers, and the public maintaining a professional, customer service-oriented demeanor in all contact.

The starting pay for this position is $25.25 per hour.

If you want to ACHIEVE YOUR DREAMS and help others in ACHIEVING THEIR DREAMS come and join our team.

Bank Happy. Work Happy. Right Here.

Essential Functions

  • Acts as liaison between the company, the broker, realtor, and the processor/originator to ensure timely closing of the loan, accurate completion of all loan documents, proper and complete signatures, and coordination of closing process.
  • Sets up loan applications upon receipt.
  • Responsible for ordering employment and deposit verifications, MERS verifying residential properties, background checks off government lists and property and other 3rd party checks.
  • Responds to inquiries concerning real estate loan matters, referring more complex questions or problems to the appropriate person for follow up.
  • May enter loans on in-house computer system and is responsible for automated underwriting submissions and the review of loan files for alerts and accuracy.
  • Assist as needed with follow up on missing or incomplete loan documentation.
  • Performs secretarial/clerical duties such as answering telephones, typing correspondence, and reports.
  • Assist with marketing materials, plans and events as needed and approved by RE Manager
  • Assist RE Manager with reports and data as directed by RE Manager
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.
  • Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
  • Employee must be capable of regular, reliable, and timely attendance.

Additional Responsibilities

  • Adhere to Bank of the San Juans Company Core Values.
  • Keeps management appropriately informed of area activities and of any significant problems.
  • Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Bank of the San Juans.
  • Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
  • Represent Bank of the San Juans in a professional manner which includes a professional image, confidentiality, a positive can-do attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
  • Additional duties as requested or assigned.


About You:

QUALIFICATIONS:

Experience

  • 2 years or more experience in an Assistant/Administration role.

  • At least one year of related Mortgage experience preferred.

Education

  • A high school education or GED.

Required Knowledge:

  • Ability to multi-task and handle complex tasks efficiently. Strong organizational skills.

  • Strong analytical skills

  • Strong attention to detail

  • Excellent customer service experience

  • Working knowledge of Word and Excel

Skills and Abilities:

  • Knowledge of FHA, VA, USDA and Conventional Procedures preferred
  • Ability to learn additional computer applications
  • Knowledge of mortgage or lending terminology.
  • Knowledge of basic mortgage principles.


What We Offer:

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

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