Technical Sales Associate

4 weeks ago


Old Bethpage, New York, United States Your Wireless Inc Full time
About Your Wireless Inc

We pride ourselves on having a great passion for technology and connecting customers to products that enhance their everyday lives.

Job Description

We are seeking an exceptional Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for delivering great customer experiences in any environment.

Key Responsibilities:
  • Diagnose and troubleshoot devices to identify the root cause of technical issues.
  • Provide recommendations for problem resolution and explain complex technical issues to customers in a non-technical, simple to understand manner.
  • Sell Home+ insurance program through Asurion and meet or exceed sales goals.
  • Provide repair and replacement estimates to customers and ensure that all repairs meet or exceed uBreakiFix quality standards.
  • Greet customers in a friendly manner and maintain a positive, fun work environment.
Requirements:
  • High school diploma or equivalent (Preferred)
  • Interest in technology and agility at learning new products and features.
  • Ability to deliver great customer experiences in any environment.
  • Invigorated by constant personal interaction.
  • Outstanding customer service skills.
  • Strong selling and follow-up skills.
Compensation and Benefits

We offer competitive hourly pay plus uncapped commissions. Additionally, we provide ongoing sales training, serious career growth potential, and a fun, professional, fast-paced team environment. All applicants may be subject to drug screening and/or background check.

Estimated salary: $16/hr + Commission. Benefits include PTO, Health, Vision, Dental, 401k, and more.



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