Technical Support Specialist
1 week ago
Zachary Piper Solutions is currently seeking experienced Technical Support Specialists to support our clients on a Full Time engagement. To be considered for this role, candidates must have an active Full Scope Polygraph.
Key qualifications for this position include:
Basic understanding of Windows and Linux Operating Systems
Experience with Active Directory and basic IT troubleshooting
A+ or Security+ certification is highly desired
Strong communication skills and attention to detail
Active FSP clearance is required
Responsibilities for this position include:
Responding to tickets for basic IT troubleshooting issues
Managing accounts and access
Escalating issues when necessary to sys admins and cyber teams
Ensuring that client needs are met
Compensation for this position includes:
70-110K salary based on experience
Healthcare, vision, dental, 401K, and PTO/holidays annually
Key skills for this position include:
Technical support, desktop support, IT support, Active Directory, group policy, migration, A+, Security+, Remedy, ServiceNow, CompTIA
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