Technical Support Specialist

2 weeks ago


Charleston, West Virginia, United States AT-NET Services, Inc. Full time
Job Summary

AT-NET Services, Inc. is seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support to our clients, analyzing and troubleshooting hardware, operating system, and application issues, and working with vendors and internal teams to resolve problems.

Key Responsibilities

  • Provide technical support to clients via phone, email, and remote access
  • Analyze and troubleshoot hardware, operating system, and application issues
  • Work with vendors and internal teams to resolve problems
  • Document and maintain accurate records of client interactions and issue resolutions
  • Continuously learn and stay up-to-date with the latest technical best practices and industry developments

Requirements

  • Strong understanding of Microsoft Azure, Microsoft 365, and related cloud applications
  • Experience with Microsoft Windows Server Operating systems and Microsoft Application servers
  • Knowledge of IP routing and switching, including VLAN, DHCP, MPLS, VPN, SD-WAN
  • Basic knowledge of PowerShell scripting and information security best practices
  • Experience with ConnectWise Automate, Manage, SonicWALL GMS, and Logic Monitor a plus

Preferred Qualifications

  • MSP or Service Provider Support experience
  • Strong verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Strong organizational skills and attention to detail

Location

Charlotte - Charleston

  • Occasional travel to our offices or client locations
  • Driver's License required


  • Charleston, West Virginia, United States N. Harris Computer Corporation - USA Full time

    About the Role:Silverblaze is seeking a highly skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and collaborating with our R&D team to resolve customer issues.Key Responsibilities:Provide timely and...


  • Charleston, West Virginia, United States AT-NET Services, Inc. Full time

    Job Title: Support EngineerWe are seeking a highly skilled Support Engineer to join our team at AT-NET Services, Inc. in Charlotte - Charleston. As a Support Engineer, you will be responsible for providing technical support to our clients, analyzing and troubleshooting hardware, operating system, and application issues, and working closely with vendors and...


  • Charleston, West Virginia, United States Wideopenwest, Inc. Full time

    Job DescriptionWe are seeking a skilled System Technician to join our team at Wideopenwest, Inc.Key ResponsibilitiesPresenting Technical Information: Ability to effectively communicate technical concepts to non-technical stakeholders.Measurement and Testing: Accurately measure distances using various measuring devices and operate assigned test equipment,...


  • Charleston, West Virginia, United States Wideopenwest, Inc. Full time

    Job DescriptionWe are seeking a skilled System Technician to join our team at Wideopenwest, Inc.Key ResponsibilitiesPresenting Technical Information: Ability to effectively communicate technical concepts to non-technical stakeholders.Measurement and Testing: Accurately measure distances using various measuring devices and operate assigned test equipment,...

  • IT Support Specialist

    2 weeks ago


    Charleston, West Virginia, United States Resource Management Concepts, Inc. Full time

    Job SummaryResource Management Concepts, Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and assistance...

  • IT Support Specialist

    2 weeks ago


    Charleston, West Virginia, United States Rmcweb Full time

    Job Title: IT Support SpecialistJob Summary:RMC is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving hardware and software issues, and maintaining the integrity of our IT infrastructure.Responsibilities:Provide...


  • Charleston, West Virginia, United States IONOS Inc Full time

    Job Summary:The Server Support Representative is a key member of our team, responsible for providing exceptional support to our customers with dedicated, root, and VPS server products. This role involves resolving customer issues via phone, email, and chat, as well as assisting with domain, email, billing, and account management. The ideal candidate will...


  • Charleston, West Virginia, United States Prodware Solutions Full time

    **Job Details:****Position:** Oracle EBS Technical Specialist**Location:** Nationwide / Remote**Duration:** Contract Opportunity**Relocation:** Not Required**Work Arrangement:** Hybrid 2-3 days on-site**Eligibility:** Open for H1B Transfer**Job Summary:**Seeking an experienced Oracle EBS Technical Specialist with 4-5 years of experience in...


  • Charleston, West Virginia, United States Confluent Full time

    About the RoleWe're seeking a skilled Technical Support Engineer to join our team at Confluent. As a key member of our support team, you will be responsible for resolving customer issues with their Confluent deployments, contributing to process development, and communicating with our core engineering team to provide real-time product feedback.Key...

  • IT Support Specialist

    3 weeks ago


    Charleston, West Virginia, United States Apex Systems Full time

    Apex Systems IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team in the Charleston area. As a key member of our team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Perform onsite troubleshooting, repairs, and upgrades for client hardware and software resolution.Provide...


  • Charleston, West Virginia, United States MUSC Full time

    Job SummaryThe GI Technical Specialist on the Endoscopy Unit reports to the Nurse Manager. Under general supervision of the RN, assists with endoscopic procedures and provides direct patient care before, during and following GI procedures. Cleans and maintains all endoscopic instruments and equipment. Maintains a clean work area and assists with patient...


  • Charleston, West Virginia, United States Medical University of South Carolina Full time

    Job SummaryThe Medical University of South Carolina is seeking a skilled GI Technical Specialist to join our team. As a key member of our Endoscopy Unit, you will play a vital role in assisting with endoscopic procedures and providing direct patient care before, during, and after GI procedures.ResponsibilitiesAssist with endoscopic procedures and provide...


  • Charleston, West Virginia, United States Sanders Brothers Construction Full time

    Job Title: Desktop & Application Support SpecialistJob Summary:Sanders Brothers Construction is seeking a skilled Desktop & Application Support Specialist to provide technical support to our team of 150 end users. The ideal candidate will have experience supporting desktops, laptops, and mobile devices, as well as knowledge of ERP systems and software...


  • Charleston, West Virginia, United States Encore Full time

    Job Title: Event Technical Specialist, AudioAt Encore, we are seeking a highly skilled Event Technical Specialist, Audio to join our team. As a key member of our technical team, you will be responsible for the technical setup and operation of enhanced mid-level production events in a hospitality environment.Key Responsibilities:Equipment Operation: Ensure a...


  • Charleston, West Virginia, United States Omniscius Consulting Full time

    {"title": "Computer Network Support Specialist", "description": "Job SummaryOmniscius Consulting is seeking a skilled Computer Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our client's network systems.Key ResponsibilitiesAnalyze and troubleshoot...


  • Charleston, West Virginia, United States Apex Systems Full time

    Apex IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at Apex Systems. As a key member of our team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Perform onsite troubleshooting, repairs, and upgrades for client hardware and software resolution.Provide installation, moves,...


  • Charleston, West Virginia, United States MUSC Full time

    Job SummaryThe GI Technical Specialist plays a vital role in the Endoscopy Unit at Medical University Hospital Authority (MUHA). Under the supervision of a Registered Nurse, this individual assists with endoscopic procedures, providing direct patient care before, during, and after GI procedures. Maintaining a clean and organized workspace is essential, as is...


  • Charleston, West Virginia, United States Integrated Finance and Accounting Solutions Full time

    Job Title: Desktop Support SpecialistIntegrated Finance and Accounting Solutions (IFAS) is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support for our desktop and server infrastructure.Key Responsibilities:Manage and troubleshoot complex...

  • IT Support Specialist

    2 weeks ago


    Charleston, West Virginia, United States Rmcweb Full time

    Job DescriptionRMC is seeking a highly skilled IT Support Specialist to join our team at NIWC LANT. As a key member of our team, you will work closely with system administrators, network engineers, and other personnel to provide top-notch support to our customers.Responsibilities:Manage and maintain a Windows domain, ensuring seamless operation and optimal...


  • Charleston, West Virginia, United States IFAS Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at IFAS. As a key member of our IT Support Services team, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our global systems.Job Responsibilities:Manage and troubleshoot complex...