Restaurant Operations Manager

3 weeks ago


Dallas, North Carolina, United States Sammy's Pub of Dallas Full time
Restaurant Manager Job Description

Sammy's Pub of Dallas is seeking a highly motivated and experienced Restaurant Manager to lead our front-of-house team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing daily operations, and driving sales growth.

Key Responsibilities:
  • Customer Service: Provide outstanding customer service, ensuring a positive dining experience for all guests.
  • Team Management: Lead and motivate a high-performing team, providing coaching and development opportunities to ensure excellent service delivery.
  • Operations: Oversee daily restaurant operations, including inventory management, scheduling, and staff training.
  • Menu Planning: Collaborate with our culinary team to plan and execute menu offerings, ensuring alignment with customer preferences and sales goals.
  • Financial Management: Manage restaurant budgets, controlling costs and driving revenue growth through effective sales strategies.
  • Problem-Solving: Resolve customer complaints and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.

Requirements:

  • Proven experience in restaurant management, with a strong track record of success.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team, with a focus on employee development and retention.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Proficiency in restaurant management software and systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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