Strategic Director of Healthcare Utilization

6 days ago


Rancho Cordova, California, United States Blue Shield of California Full time
Job Summary

Blue Shield of California is seeking a highly skilled and experienced Strategic Director of Healthcare Utilization to lead our Commercial Utilization Management team. In this critical role, you will play a key part in realizing the department's goals and objectives, while ensuring that patients receive timely and cost-effective care.

Key Responsibilities:
  • Develop and implement strategies for managing prior authorization and concurrent review processes to optimize patient outcomes and reduce healthcare costs.
  • Leverage data analytics and technology solutions to drive operational efficiency, improve productivity, and inform decision-making on utilization reviews.
  • Provide expert analysis and reporting on significant utilization trends, patterns, and resource allocation to inform business decisions and optimize services.
  • Establish and measure productivity metrics to support workforce planning and rationalize services required for UM reviews.
  • Review and report on Utilization Review (UR) trending for Commercial membership, ensuring alignment with clinical policy, payment integrity, and network development strategies.
  • Lead operational implementation of transformation changes, including organizational management, process implementation, and technology adoption.
  • Ensure operational teams' performance, resource management, continuous improvement, and training are maintained at high levels.
About You

To succeed in this role, you will require:

  • A current CA RN License
  • Bachelors of Science in Nursing or advanced degree preferred
  • Master's degree or equivalent experience preferred
  • Minimum 10 years prior relevant experience, including 6 years of management experience
  • Minimum 5 years of progressive leadership in Utilization Management operations, preferred
  • Health plan or similar health care organization structure experience required
  • Successful track record in driving organizational change management
  • Excellent relationship and consensus-building skills required
Compensation

The estimated salary for this role is between $165,990.00 and $248,930.00 per year, based on your experience and location within California.



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