IT Support Specialist

3 days ago


Atlanta, Georgia, United States Info Way Solutions Full time

Info Way Solutions is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in Information Technology and a proven track record of providing exceptional support to clients. Key Responsibilities:

* Provide technical support for Windows 10, Outlook, Wireless Technology, Remote field connectivity (VPN), MS Office 2016, Office365, and hard disk imaging
* Troubleshoot complex technical issues and provide solutions
* Collaborate with internal teams to resolve technical issues
* Develop and maintain technical documentation

Requirements:

* 4+ years of experience in Information Technology helpdesk support
* Strong knowledge of Apple IOS Computers and Devices, Windows OS Computers, and other technical systems
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong communication and problem-solving skills

Preferred Qualifications:

* Audio/Visual Support (Conference Rooms)
* A+ Certified
* 4+ years of Help Desk/Call Center experience
* MCSE certified

If you are a motivated and detail-oriented IT professional with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.


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