Assistant Manager

2 weeks ago


Keene, New Hampshire, United States Bagel Works Full time
About Us

The Bagel Works Caf is a growing regional chain of community-minded cafes, dedicated to providing the highest quality food and exceptional customer service. Our cafes reflect the unique character and needs of the communities we serve, and we're committed to sourcing healthy, local ingredients for our menu items.

Our Mission

We strive to contribute to the health and well-being of our customers, team members, communities, and the environment. We're passionate about creating a vibrant, community-oriented culture that's full of opportunities to advance your career.

About You

We're looking for an experienced and energetic food service professional who shares our values. You'll be a hard-working, driven individual who leads by example and is ready to roll up your sleeves to help where needed. You'll inspire others to meet our strategic goals, assess and advocate for what your team needs to achieve success, and nurture and mentor talent to retain dedicated employees and develop future company leaders.

Job Overview

We're seeking a fresh and friendly face to join our management team in Keene, NH. The Assistant Manager will support the General Manager in all aspects of café operations, focusing on sales growth, customer service, and team building. You'll connect with both customers and staff, have a hands-on role in building our community-conscious café, and report to the General Manager.

Key Responsibilities
  • Recruit and hire talented individuals to fulfill staffing needs
  • Train, mentor, and motivate shift leaders and other personnel
  • Assist the General Manager in building the café's profits, strengthening the company culture, improving customer service, food quality, and team members' morale
  • Assist the General Manager with office and administrative tasks
Requirements
  • Care deeply about the health and well-being of team members, customers, and communities
  • Be detail-oriented and have weekend availability
  • Have an unusually strong passion for delighting customers
  • Be able to stand and walk for periods of 8 to 10 hours each shift, and be able to reach, bend, balance, and transport objects repeatedly during a shift
Industry-Leading Benefits
  • Take pride in your success and the success of your employees through our open book management policy
  • Strong quality of life commitment: average 50-hour, 5-day work week
  • Employee discount on our nourishing meals
  • Competitive pay
  • Paid vacations
  • Insurance: take care of yourself with medical, dental, and vision insurance program
  • Performance-based BONUS opportunities

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