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Access Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Access Coordinator to join our team at Central Ozarks Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Provide warm and welcoming greetings to patients and visitors, setting the tone for a positive experience
- Register new patients and update existing patient demographics, ensuring accurate and up-to-date information
- Schedule medical, dental, and behavioral health provider appointments, optimizing provider time and patient satisfaction
- Facilitate patient flow by notifying providers of patients' arrival, ensuring timely and efficient care
- Verify patient insurance and collect payments for services, maintaining accurate records
- Perform daily reconciliation tasks, balancing and preparing deposit slips, and making bank deposits
- Maintain a clean and organized front reception area, ensuring a safe and welcoming environment for patients
- Respond to patient inquiries and concerns in a courteous and professional manner
- High school diploma or equivalent required; previous experience in a medical office setting preferred
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and staff
- Proficiency in electronic medical record systems and Microsoft Office applications
- Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment
- Strong problem-solving skills, with the ability to think critically and make sound decisions
Central Ozarks Medical Center is a non-profit, federally qualified health center serving the communities of Pulaski, Laclede, Camden, and Miller counties. Our mission is to provide high-quality, affordable healthcare to all individuals, regardless of insurance status. We are committed to leading the way to healthier communities, reducing barriers to care, and ensuring access for all.
We offer a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement plans. Our staff are committed to providing exceptional patient care and service, and we are seeking like-minded individuals to join our team.