Shop Operations Manager
3 weeks ago
Company Overview: Albemarle Ford is committed to providing exceptional customer service and maintaining a safe and productive work environment. We are seeking an experienced Service Department Lead to oversee the daily operations of our service department and drive business growth.
Job Description: The ideal candidate will have a strong background in automotive repair, excellent leadership skills, and the ability to motivate and train a team of technicians. Your primary responsibilities will include:
- Overseeing the management and daily operations of the service department
- Ensuring all service level targets are met or exceeded
- Mentoring staff, including recruiting/hiring/training, overseeing HR/payroll, and managing issues of discipline/termination
- Managing budget and finances
- Ensuring required documentation is complete and compliant with regulations and standards
- Complying with and enforcing all safety policies and procedures
Required Skills and Qualifications: To be successful in this role, you must possess:
- A high school diploma or GED
- Three years of progressive and relevant experience in the automotive industry
- Certification or designation in the field of automotive repair (or willingness to obtain)
- Experience in supervising and managing staff
- An unrestricted driver's license and clean driving record
- Excellent communication, customer service, and problem-solving skills
- Strong leadership and motivational skills
- Strong organization skills, able to multi-task, and manage time to meet changing deadlines
Benefits: In addition to a competitive salary, we offer a comprehensive benefits package, including:
- Comprehensive training program
- Opportunities for career advancement
- Competitive compensation and benefits package
- Paid time off and holidays
Others: If you are a motivated and results-driven individual with a passion for the automotive industry, we encourage you to apply.
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