Community Care Specialist

4 days ago

Tigard, Oregon, United States State of Oregon Full time
Job Title: Community Based Care Surveyor

About the Role:

We are seeking a highly skilled and experienced Community Based Care Surveyor to join our team in Tigard, Oregon. As a Community Based Care Surveyor, you will play a critical role in ensuring the quality of care and services provided to Oregon's older adults, people with disabilities, and their families.

Key Responsibilities:

  • Conduct state licensing surveys to ensure compliance with Oregon State laws, rules, and regulations.
  • Review facility survey history, complaint investigation reports, and data reports to identify areas for improvement.
  • Observe and evaluate the quality of care and life of residents, including staff interactions, nutrition, activities, and environment.
  • Interview residents, families, and facility staff to gather information and insights.
  • Review resident medical records and facility policies and procedures to ensure compliance.
  • Evaluate conditions and determine findings of potential non-compliance.
  • Perform on-site inspections of long-term care facilities, including kitchens and other areas where food is prepared.
  • Discuss findings with the survey team to determine levels of compliance or non-compliance.
  • Write reports of findings using specified computer software.
  • Review facilities' plans of correction for deficiencies.
  • Conduct revisits as needed to ensure facilities have corrected deficiencies.
  • Provide technical assistance to facility administration and staff on rule interpretation and concerns.
  • Prepare testimony for hearings and court proceedings.
  • Participate in unit or agency committees for quality improvement and research.
  • Assist with orientation, training, and mentoring of new surveyor staff.
  • Make presentations to civic organizations and special interest groups.

Working Conditions:

  • Work in the office and community, with frequent travel to counties throughout Oregon.
  • Trail service and training will take place in Tigard, Oregon for 9 months.
  • Travel frequently, often overnight, to counties throughout Oregon up to two weeks out of the month.
  • Work in busy and varying long-term care healthcare facility settings.
  • Lift and carry up to 20 pounds throughout each day.
  • Irregular work schedules and frequent schedule changes.
  • Interact with a wide range of people, including those who have experienced trauma.
  • Walking into stressful situations that may require quick decision-making skills.
  • Office work location will be Tigard.
  • Mandatory reporter of abuse and neglect of children, seniors, and other adults with disabilities.

Requirements:

  • Three years of experience in areas related to long-term care, nursing, or nursing home administration.
  • One of the following:
    • Bachelor's degree in Health Science, Gerontology, Pharmacy, Healthcare Administration, or Long Term Care Administration.
    • License as a Registered Nurse.
    • License as a Long-Term Care Facility Administrator with a Bachelor's in health service.
  • Essential attributes:
    • Minimum of three years of experience related to nursing, nursing home administration, long term care administration, or assisted living.
    • Basic knowledge of Oregon State laws, rules, and regulations related to the provision of long-term direct-care programs and facilities.
    • Skill in exercising independent judgment and decision-making in the application of laws, rules, policies, or procedures.
    • Demonstrated ability to work successfully both independently and cohesively with a team.
    • Solid writing skills using the conventions of report writing and skill in communicating verbally with a variety of medical professionals, care provider management and staff, resident relatives, and personnel or other agencies.

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