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Customer Service Representative

2 months ago

Normal, Illinois, United States Rivian Full time
About the Role

Rivian is revolutionizing the customer experience, and we're looking for a talented Customer Service Specialist to join our team.

As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them navigate our products and services, and ensuring their overall satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, helping them make informed decisions
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a deep understanding of our products and services to provide expert support

What We're Looking For:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Passion for delivering exceptional customer experiences

Why Join Us?

At Rivian, we're committed to creating a workplace that's inclusive, diverse, and supportive. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development.

Apply Now:

If you're a customer-focused professional with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.