Patient Services Coordinator

1 week ago


Burbank, California, United States Providence Health & Service Full time
About the Role

We are seeking a highly skilled Patient Services Specialist to join our team at Providence Saint Joseph Medical Center-Burbank. As a key member of our patient access team, you will play a critical role in ensuring a seamless and efficient patient experience.

Key Responsibilities
  • Pre-register and register patients for inpatient and outpatient services, ensuring accurate demographics and insurance information.
  • Conduct patient/guarantor interviews, explain hospital policies, and provide information on financial responsibilities.
  • Facilitate the patient admissions flow, including activities such as patient identification, collection of required signatures and documents, and provision of information on financial assistance programs.
  • Ensure accounts are financially secured prior to patient departure.
Requirements
  • H.S. Diploma or GED
  • 1 year of registration, insurance, or medical office experience (preferred)
  • 1 year of customer service or similar job-related experience (preferred)
Why Providence?

We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. Our award-winning medical centers provide a full spectrum of care, and our not-for-profit network is committed to delivering exceptional patient care.

About Providence

Providence is a comprehensive health care organization serving more than 120,000 caregivers across seven states. We are dedicated to delivering whole-person care, understanding, commitment, and mutual respect. Our strength lies in our promise to know, care for, and ease the way for those we serve.



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