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Patient Care Coordinator

2 months ago

Burbank, California, United States Back 2 Health Physical Therapy Full time
Job Summary

We are seeking a highly organized and outgoing individual to join our front office team at Back 2 Health Physical Therapy in Burbank. As a Patient Care Coordinator, you will perform administrative functions such as scheduling appointments, handling cancellations, gathering required information and documents, and assisting patients with payment.

Key Responsibilities
  • Greet and check-in patients, verifying their information and insurance coverage
  • Schedule appointments and maintain the appointment calendar
  • Collect co-pays and process payments
  • Maintain patient records and update information as necessary
  • Assist with medical billing and coding tasks
  • Coordinate referrals to other healthcare providers
  • Ensure compliance with HIPAA regulations and patient confidentiality
Requirements
  • Recent medical front and back office experience is a MUST
  • Proficient in Microsoft Office including Word and Excel
  • Experience with EMR systems as well as electronic prescribing
  • Exceptional written, electronic, and verbal communication skills
  • Ability to maintain a professional demeanor, keeping calm and polite at all times
  • Ability to work independently, efficiently, and multitask
  • Ability to provide exceptional patient service
Benefits
  • Paid Time Off (Vacation, personal, and sick time)
  • Paid Training
  • Health Insurance
  • 401k
  • Option for life insurance policy (up to $100k)