Housekeeping Attendant

2 weeks ago


Kansas City, Missouri, United States Kansas City Homewood Suites Full time
Hotel Housekeeping Attendant Job Description

About the Role:

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Kansas City Homewood Suites. As a Housekeeping Attendant, you will play a critical role in ensuring that our guests have an exceptional room experience by providing friendly, attentive, and timely service while maintaining high standards of cleanliness and presentation in our guest rooms and public areas.

Key Responsibilities:

  • Clean and maintain hotel guest rooms, public areas, and laundry according to established protocols.
  • Remove all used and unused linen/terry from rooms, disinfect high-touch surfaces, and clean bathrooms.
  • Clean glass and mirrors, dust and polish furniture and equipment, and replace burned-out light bulbs.
  • Remake beds with clean linens, replenish supplies, and empty wastebaskets.
  • Transport trash and waste to disposal areas, clean rugs, carpets, upholstered furniture, and draperies.
  • Operate, stock, and maintain storage closets and room attendant carts.
  • Maintain cleanliness and organization in all work areas.
  • Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required.
  • Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen.
  • Make rounds through the halls to ensure public areas are disinfected, clean, and tidy.
  • Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines.
  • May be required to train newly hired associates and support ongoing performance development.
  • Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.

Requirements:

  • Previous hotel housekeeping or other applicable cleaning experience.
  • Prior customer service experience.
  • High school diploma or equivalent.
  • Able to lift a minimum of 50lbs occasionally and 20lbs regularly.
  • Able to bend and squat repeatedly.
  • Able to walk and stand for the duration of the scheduled shift.

Benefits:

  • Daily Pay.
  • Significant Travel Discounts on Marriott and/or Hilton properties.
  • 401k Plans.
  • Medical Insurance.
  • Other property-specific benefits.

Why Join Our Team:

As an Atrium Associate, you'll be part of a crucial workforce providing exceptional experiences for our guests. We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.



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