Current jobs related to Customer Service Representative - Santa Ana, California - RBC Bearings

  • Customer Service Representative

    2 weeks ago

    Santa Ana, California, United States Staffmark Full time

    Customer Service RepresentativeStaffmark is seeking a highly skilled Customer Service Representative to join our team in Santa Ana, CA. This is a temp-to-hire opportunity with our premier client, offering a chance to develop your skills and advance your career.Job SummaryWe are looking for a customer-focused individual to provide exceptional service to our...

  • Customer Service Representative

    2 weeks ago

    Santa Ana, California, United States RAM Solutions Inc Full time

    Customer Service RepresentativeWe are seeking a dynamic and dedicated Customer Service Representative to join our team at RAM Solutions Inc.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, California, United States Staffmark Full time

    Customer Service Representative Job DescriptionStaffmark is seeking a highly skilled Customer Service Representative to join our team in Santa Ana, CA. This is a temp-to-hire opportunity with our premier client, offering a chance to develop your skills and advance your career.Job SummaryWe are looking for a customer-focused individual to provide exceptional...

  • Customer Service Representative

    1 month ago

    Santa Ana, California, United States Culligangreatlakes Full time

    Customer Service RepresentativeJob SummaryCulligan Great Lakes is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our office support team, you will be responsible for providing exceptional customer service, resolving product or service-related issues, and ensuring complete customer...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, California, United States RAM Solutions Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at RAM Solutions Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...

  • Customer Service Representative

    3 days ago

    Santa Ana, California, United States Evs Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Evs. As a Customer Service Representative, you will be responsible for supporting the efforts of our marketing campaigns and promotional customer service initiatives.The ideal candidate will have strong interpersonal skills, a great student mentality,...

  • Customer Service Representative

    2 weeks ago

    Santa Ana, California, United States Which Wich Superior Sandwiches Full time

    Customer Service RepresentativeAt Which Wich Superior Sandwiches, we're looking for a Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for providing exceptional customer service, ensuring a positive experience for our guests.Key Responsibilities:Take guest orders and ensure accuracyRecommend menu items and...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, California, United States Orange County CA Full time

    About the JobWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Clerk Recorder's office in Orange County, CA. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Santa Ana, California, United States Public Storage Full time

    {"title": "Customer Service Representative", "content": "Join Public Storage as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, California, United States RAM Solutions Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at RAM Solutions Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, California, United States RAM Solutions Inc Full time

    Customer Service RepresentativeAt RAM Solutions Inc, we are seeking a dynamic and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex situations or escalation calls,...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, California, United States Qonten Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service division, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, California, United States Staffmark Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Staffmark Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries...

  • Customer Service Representative

    1 week ago

    Santa Ana, California, United States Clay Lacy Aviation Full time

    Job Title: Client Services Representative I or IIJoin Clay Lacy Aviation, a world-renowned private jet service provider, as a Client Services Representative I or II. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless client experiences, and fostering a positive team environment.Key...

  • Customer Service Representative

    1 month ago

    Santa Ana, California, United States Aquafinity Full time

    {"h1": "Customer Service Representative", "p": "At Aquafinity, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Santa Ana, CA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, California, United States RBC Bearings Full time

    Job Title: Customer Service RepresentativeRBC Bearings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    1 month ago

    Santa Ana, California, United States Psacard Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction with our products and...

  • Customer Service Representative

    2 days ago

    Santa Ana, California, United States Clay Lacy Aviation Full time

    Job Title: Customer Service RepresentativeAt Clay Lacy Aviation, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    2 days ago

    Santa Ana, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers...

Customer Service Representative

2 months ago

Santa Ana, California, United States RBC Bearings Full time
Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RBC Bearings Incorporated. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:
  • Open and maintain customer accounts by recording account information and analyzing customer needs.
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Manage large amounts of incoming calls and identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods and tools.
  • Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Resolve customer conflicts via phone, email, mail, or other communication channels.
  • Assist with placement of orders, refunds, or exchanges.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Suggest solutions when a product malfunctions.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.
Requirements:
  • High School diploma or General Education Degree (GED) preferred.
  • Minimum of 1-3 years related experience, and/or training, or equivalent combination of education and experience.
  • Ideal candidate should have previous manufacturing experience in a similar role.
Knowledge, Skills, and Abilities:
  • Attentiveness; ability to understand customers' needs is crucial for providing great service.
  • Patience; ability to stay calm when confused or frustrated customers reach out for customer support.
  • Product Knowledge to be able to provide accurate information.
  • Clear communication; ability to write, speak, and listen effectively.
  • Technologically savvy; able to understand modern technology.
  • Conflict Resolution; understanding and finding solutions to customers' needs.
  • Positive Attitude; the ability to make minor changes in your conversational patterns.
  • Basic-Intermediate skills with Microsoft Excel, Word, PowerPoint, etc.
Physical and Environmental Factors:
  • While performing the duties of this job, the employee generally works indoors within the office and manufacturing areas.
  • The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.
  • The noise level in the work environment is usually moderate or loud.
  • The employee is regularly required to sit and talk or to hear.
  • The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
  • The employee is occasionally required to stand and walk.
  • The employee must occasionally lift and/or move up to 50 pounds.
Equal Opportunity Employer:

RBC Bearings is an Equal Opportunity Employer to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay Range:

$20 to $25/hour