Senior Salesforce Business Systems Manager

3 weeks ago


Waltham, Massachusetts, United States New Directions, IT & Digital Talent Solutions Full time
Job Description

We are seeking a highly skilled Salesforce Business Systems Manager to join our team at New Directions, IT & Digital Talent Solutions. This role is ideal for a seasoned professional with experience in designing and implementing Salesforce solutions for international companies.

The successful candidate will have a solid understanding of Salesforce architecture and experience in leading complex projects. They will be responsible for interfacing with corporate stakeholders and end-users to scope, design, implement, and manage Salesforce-related project solutions.

Key responsibilities include:
  • Designing and implementing Salesforce solutions to improve system processes and user experience.
  • Working with executive, department, and business stakeholders to identify SFDC solutions design and implementation.
  • Customizing and enhancing existing Salesforce software environments.
  • Researching and determining Salesforce best business practices to meet the goals and objectives of the business.
  • Assisting in reviewing project scope and objectives and developing detailed requirements and documentation.
  • Configuring Salesforce and working with the Development team to ensure meeting the scope and requirements of Projects.
  • Coordinating and supporting Business Users in User Acceptance Testing and Go Live planning to deliver projects on time.

Requirements

The ideal candidate will have demonstrated experience in the following:
  • Significant leadership business systems design and implementation of Service Cloud, Sales Cloud, Marketing Cloud on both Classic and Lightning implementations of SFDC.
  • Solid understanding of architecture and experience in leading complex projects.
  • Extensive background implementing solutions from start to finish including analysis, requirements gathering, deploying, training, and documentation.
  • Solution Design of Salesforce to improve processes and productivity to support an organization scaling at a rapid pace.
  • Hands-on configuration and data migration experience with large-scale, complex datasets, Salesforce data tools, and apps.
  • Familiarity with Apttus and Veeva platforms and experience with Salesforce portals (Communities, Partner, or Customer Portal).
  • Integration to SAP or other ERP systems, Pharmacy Systems, and Cloud Solutions.
  • Life Sciences Pharma, Biotech, Medical Devices, or Healthcare Industries highly desired.
  • Project Management with experience in various implementation methodologies such as Waterfall, Agile, or hybrid models.

About Us

New Directions, IT & Digital Talent Solutions is an Information Technology Recruiting and Staffing Firm that provides consulting, project staff augmentation, and traditional hire services for Enterprise Software, Business Intelligence and Data Warehousing, and Enterprise Web Applications Design & Development. Our success and subsequent growth have been based on leveraging our clients' technology with talented people.

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