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Field Service Specialist

2 months ago

Fort Myers, Florida, United States Integrated Fire and Security Solutions Full time
Job Overview

We are currently seeking a Field Service Specialist.

Compensation: $28.00/hr - $34.00/hr based on experience and skill level.

Work Schedule: Monday to Friday, 8 AM to 5 PM (hours may vary).

Location: Fort Myers, FL.

About Us:

INTEGRATED FIRE AND SECURITY SOLUTIONS, INC is headquartered in Fort Myers, FL, with additional offices in various locations. We pride ourselves on our team of highly skilled technicians and the comprehensive, state-of-the-art low-voltage solutions we deliver to fulfill the safety and security requirements of our clients.

Benefits:

  • Healthcare coverage for employees and their families, with the company contributing 50% of the selected plan.
  • Consistent work hours with opportunities for overtime (subject to management approval).
  • Provision of a company vehicle and fuel card for local personal use (if applicable).
  • Company-issued laptop, mobile phone, and necessary software for technical tasks.
  • Required personal protective equipment and company uniforms.
  • Nine paid holidays annually.
  • Paid vacation accrual starting after 90 days of full-time employment, with additional vacation time awarded at milestones.
  • Paid time off, beginning January 1 each year, prorated based on hire date after 90 days of employment.
  • Performance review and evaluation after 90 days of employment.
  • Reimbursement program for education and certifications.
  • Participation in the company’s 401k matching plan.

Key Responsibilities:

  • Assist the Service department and clients with low-voltage system issues.
  • Perform servicing and installation of conduits, wiring, and devices for various low-voltage systems, focusing on fire alarms, access control, and video surveillance.
  • Exhibit motivation and a task-oriented approach to complete assignments.
  • Collaborate effectively with team members and demonstrate strong communication skills.
  • Coordinate with customers in the field and provide training on system operations.
  • Work alongside the Service Coordinator and Service Manager to schedule resources and ensure equipment availability.
  • Maintain clear communication with both internal and external stakeholders.

Reporting Structure:

  • The Field Service Specialist reports to the Service Manager and/or Operations Manager, collaborating closely with the Service Coordinator and Sales Department.

Qualifications and Skills:

  • Experience as a service technician with a minimum of five years in the field or relevant certifications.
  • Preferred NICET certification in Fire Alarm Systems.
  • Familiarity with NEC and NFPA regulations is essential.
  • Ability to troubleshoot and program various systems.
  • Commitment to professional development through seminars and training.

We appreciate all applicants; however, only those who meet the qualifications will be contacted for an interview. We are an equal-opportunity employer and maintain a drug-free workplace.