Technology Services Representative

4 days ago


Chesterfield, Missouri, United States TEAM Risk Management Strategies Full time
Job Overview

As an IT Help Desk Support Specialist at TEAM Management Services, you will play a critical role in ensuring the smooth operation of our Center of Excellence facilities and IT systems.

You will oversee the onboarding of new hires, manage facility operations, and provide seamless IT support. This is an excellent opportunity to contribute to a growing, dynamic organization that values its people and operational success.

Key Responsibilities:

  • Offer expert IT support to local and remote users.
  • Diagnose and resolve technical issues with workstations, laptops, printers, servers, Wi-Fi, VPN, multi-factor authentication, software, and peripherals.
  • Work collaboratively with internal teams to develop documentation and knowledge center articles.
  • Support employee workstation setup, including computer, desk, monitor, and printer configurations.
  • Manage inventory and track technology equipment throughout its lifecycle.
  • Collaborate with HR and IT teams to streamline the onboarding process.
  • Monitor office supplies and procure new stationery, furniture, appliances, and electronics as needed.
  • Coordinate property management and maintenance services to maintain a clean and safe office environment.
  • Evaluate and ensure the proper functioning of all office equipment and appliances.
  • Oversee shipping, mail, and vendor management processes.


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