Customer Service Representative
7 hours ago
Company Overview
">Ferguson Enterprises, LLC. is a leading provider of quality supplies for various industries. With over 36,000 associates across 1,700 locations, we are committed to making our customers' complex projects simple, successful, and sustainable.
">Job Summary
">We are seeking a highly motivated and customer-focused Sales Floor Assistant to join our team. As a Sales Floor Assistant, you will play a key role in providing exceptional customer service, supporting the sales team, and contributing to the company's success.
">Responsibilities
">- ">
- Assist customers on the showroom floor, providing product information and answering their queries.">
- Support the sales team by performing administrative tasks, ensuring timely quotations, and accurate order processing.">
- Work closely with Showroom Sales Consultants to meet customer needs and provide personalized service.">
- Update customer contracts, coordinate deliveries, and answer sales calls for general information.">
Requirements
">To be successful in this role, you will need:
">- ">
- 0-3 years of prior customer service experience preferred.">
- Knowledge of plumbing fixtures, lighting, and appliances preferred.">
- Results-oriented, able to meet goals, build relationships, and enjoy a team environment.">
- Excellent communication skills for phone/in-person sales, time management, and organizational skills.">
- Ambition to succeed and self-motivated.">
- General digital literacy.">
- Ability to multi-task.">
- Passion for customer service.">
- Ability to learn quickly.">
Benefits
">Ferguson offers a competitive salary range of $37,500 - $50,000 annually, depending on location. We also provide benefits such as health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
">About Ferguson Enterprises, LLC.
">Ferguson is an equal opportunity employer and complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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